The Answers You Need
E Chairs Inc. 5 Year Limited Product Warranty:
What Does This Warranty Cover?
This warranty covers manufacturing defects associated with your new product. The product is warranted from the original purchase date and to the original purchaser for normal usage, according to the below-referenced specifications and limitations.
Non-moving metal parts are warranted for 5 years.
Component parts including pneumatic cylinder, control mechanism, base and casters are warranted for 2 years.
All other items are warranted for 1 year.
Normal usage means use in compliance with the restrictions and weight limits specified for the product. In the absence of product-specific restrictions and weight limits, normal usage means use for no more than forty hours per week by persons weighing 250 lbs. or less. Coverage terminates if the product is sold or otherwise transferred. Repairs made by parties other than E Chairs Inc also void this warranty.
What Does This Warranty Not Cover?
This warranty will not cover: (1) labor, freight, or damage from misuse, abuse, negligence, alteration, assembly, installation, attachments, accident, vandalism, acts of nature or any other event beyond the control of E Chairs Inc (2) tearing, scratching, scuffing, or blemishing of leather or fabric; (3) cosmetic damage that may result from normal usage; (4) damage attributable to use by persons exceeding specified weight limits or commercial use exceeding forty hours per week; or (5) rust or other damage caused by exposure to moisture. The user assumes all risk of injury resulting from use of this product. Liability for incidental or consequential damage is excluded. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
What Will E Chairs Inc Warranty Do?
E Chairs Inc will repair or replace any covered defective or malfunctioning part at no charge.
How Do You Get Warranty Service?
If something goes wrong with your product, contact E Chairs Inc and provide a brief description of the problem. E Chairs Inc may be contacted at this address and phone number:
9517 84th Street
Ozone Park, NY 11416
If the problem is covered under this warranty, E Chairs Inc will (at its sole election) make arrangements to repair the product, provide you with replacement parts, or replace the product.